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A healthy amount of skepticism when reviewing any email, text, or phone call can help you avoid falling victim to a scam.

Find answers to those questions and a few helpful tips below. You might have questions about how to identify the scam, how it works, and what to do if you are tricked. Others warn that the recipient’s computer was infected or their antivirus settings have expired. Some scam emails warn recipients that their Norton subscription was renewed or include a fake invoice that payment for their subscription was successful. Leveraging Norton’s trusted name in Cyber Safety, scammers are impersonating Norton through fake emails designed to trick consumers and steal their money and personal information. That is a question some Norton customers and others are asking now.

Other names may be trademarks of their respective owners.If you receive a suspicious email, you probably have questions, like, “Is this email legitimate?” The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U.S. Alexa and all related logos are trademarks of, Inc. App Store is a service mark of Apple Inc. Mac, iPhone, iPad, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. Android, Google Chrome, Google Play and the Google Play logo are trademarks of Google, LLC. Firefox is a trademark of Mozilla Foundation.

or its affiliates in the United States and other countries. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries.Ĭopyright © 2023 NortonLifeLock Inc. The Norton and LifeLock Brands are part of NortonLifeLock Inc.